Documentation

The following documentation for the system is divided into the major system components. Alternatively you can search for what you want using the search field located in the top right of any page.

SmartMove Reference Manual

1. SmartMove Overview

2. SmartMove Call Centre Setup Guide

3. SmartMove Startup Guide

4. SmartMove Tuning and Configuration Guide

5. Dispatch Client

6. Docketkiller Overview & SmartPay (Credit Card Payments)

7. Vehicle Installation Guide

8. SmartVOIX Guide

9. Driver Training Guide

10. QuickCab Installation Guide

Software Component Manuals

• Fleet Management Website Documentation

• Dispatch Client Documentation

• Driver (Android) Documentation

• Driver (MDT) Documentation

Training

• Training Video – YouTube (prepared July 2018).

• Basic SmartMove training (prepared May 2015). Should be done with demonstrations.

• Refresher Training (prepared October 2016) for people familiar with SmartMove. Should be done with demonstrations.

• Base operator training. Part 1 – Taking a booking

• Base operator training. Part 2 – Advanced features of booking client

• Base operator training. Part 3 – Administration with fleet management website

• Base operator training. Part 4 – Bookkeeping with DocketKiller

Helpful Guides

• Dispatch Call Centre Setup Guide

• Quick Start and Setup Guide

• Docket Killer Quick Start Guide

• System Properties and Options Guide

• Dispatch Algorithm Guide

• Frequently Asked Questions (FAQs)

• Tips and Tricks

• SmartVOIX Dashboard Usage Poster

• Panic and Duress Information Guide

• SmartHail Promotional Flyer (Print double sided and cut into thirds)
  

PowerPoint Presentations

• SmartMove User Group (SMUG) Conference 2013

• SmartMove User Group (SMUG) Conference 2015